{"id":2251,"date":"2017-01-19T15:18:49","date_gmt":"2017-01-19T20:18:49","guid":{"rendered":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/?post_type=ht_kb&#038;p=2251"},"modified":"2024-05-31T17:03:06","modified_gmt":"2024-05-31T21:03:06","slug":"how-do-i-reset-my-securemail-password","status":"publish","type":"ht_kb","link":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/?ht_kb=how-do-i-reset-my-securemail-password","title":{"rendered":"How do I reset my DataMotion password?"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\">Est. reading time:<\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">minute<\/span><\/span>\n<p>If you&#8217;ve forgotten your password or can&#8217;t access your account, follow these steps to reset your password:<\/p>\n<ol>\n<li>In your web browser, go to\u00a0<a href=\"https:\/\/ssl.datamotion.com\">https:\/\/ssl.datamotion.com<\/a><br \/>\n<hr \/>\n<\/li>\n<li>Under the login prompt, click the &#8220;HERE&#8221; text<br \/>\n<hr \/>\n<\/li>\n<li>On the next screen, enter your email address and click &#8220;Enter&#8221;<br \/>\n<a href=\"\/wp-content\/uploads\/smPasswordResetEnter.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2341 size-full\" src=\"\/wp-content\/uploads\/smPasswordResetEnter.jpg\" alt=\"\" width=\"601\" height=\"182\" srcset=\"\/wp-content\/uploads\/smPasswordResetEnter.jpg 601w, \/wp-content\/uploads\/smPasswordResetEnter-300x91.jpg 300w, \/wp-content\/uploads\/smPasswordResetEnter-50x15.jpg 50w, \/wp-content\/uploads\/smPasswordResetEnter-60x18.jpg 60w, \/wp-content\/uploads\/smPasswordResetEnter-35x11.jpg 35w\" sizes=\"auto, (max-width: 601px) 100vw, 601px\" \/><\/a><\/p>\n<hr \/>\n<\/li>\n<li>If the account exists on our system, you will receive an email notification to the email address you just entered with. This email will contain a link. Click the link to be taken to a new screen to set your password.<br \/>\n<hr \/>\n<\/li>\n<li>If you do not receive an email, check your spam folder. If you still aren&#8217;t receiving the email, then please contact your company administrator to ensure that you&#8217;ve entered the correct email address.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;ve forgotten your password or can&#8217;t access your account, follow these steps to reset your password: In your web browser, go to\u00a0https:\/\/ssl.datamotion.com Under the login prompt, click the &#8220;HERE&#8221; text On the next screen, enter your email address and click &#8220;Enter&#8221; If the account exists on our system, you&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"content-type":"","footnotes":""},"ht-kb-category":[141],"ht-kb-tag":[],"class_list":["post-2251","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-securemail-web-portal"],"_links":{"self":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/2251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2251"}],"version-history":[{"count":14,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/2251\/revisions"}],"predecessor-version":[{"id":7731,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/2251\/revisions\/7731"}],"wp:attachment":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2251"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=2251"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=2251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}