{"id":6611,"date":"2017-03-31T10:35:55","date_gmt":"2017-03-31T14:35:55","guid":{"rendered":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/?post_type=ht_kb&#038;p=6611"},"modified":"2020-12-15T13:34:39","modified_gmt":"2020-12-15T18:34:39","slug":"how-do-i-configure-securemail-on-my-mobile-device","status":"publish","type":"ht_kb","link":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/?ht_kb=how-do-i-configure-securemail-on-my-mobile-device","title":{"rendered":"How do I configure DataMotion on my mobile device?"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\">Est. reading time:<\/span> <span class=\"rt-time\"> 6<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\n<p id=\"DataMotion-On-Mobile\">DataMotion can now be accessed from your <a href=\"#DataMotion-On-Mobile\">mobile device<\/a> to allow you to receive and send secure messages from within the native mail application. This guide will provide step-by-step instructions for configuring and using DataMotion from your mobile device. Your DataMotion address is probably the same as your primary or corporate email address, and if so your device is already configured to access your primary email account. In order to make it easier to distinguish your primary email account from your DataMotion account, we will use a modified version of your email address for this account. Do not worry; this is not a new email address but a way to distinguish between your primary email account (where you send unsecured email) and your DataMotion account.<\/p>\n    \t\t<div class=\"hts-messages hts-messages--info  hts-messages--withtitle  \"   >\r\n    \t\t\t<span class=\"hts-messages__title\">Note<\/span>    \t\t\t    \t\t\t\t<p>\r\n    \t\t\t\t\t Your device will not display Push Notifications for incoming DataMotion messages, because this capability is not supported when using POP3. To check for new messages, refresh your message list manually or some clients support an auto refresh frequency.    \t\t\t\t<\/p>\r\n    \t\t\t    \t\t\t\r\n    \t\t<\/div><!-- \/.ht-shortcodes-messages -->\r\n    \t\t\n<h2>Android: Add Your Account<\/h2>\n<p>These steps assume you are using the default Android Email app, and that it has not been skinned by the manufacturer. To configure your Android, follow these steps:<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>From the Android Home Screen, open the <strong>Email<\/strong> app.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Press the <strong>Menu<\/strong> button. <img decoding=\"async\" src=\"\/wp-content\/uploads\/andr_s_step1.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>Add Accounts<\/strong> from the menu. <img decoding=\"async\" src=\"\/wp-content\/uploads\/andr_s_step2.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>Other<\/strong> from the menu. <img decoding=\"async\" src=\"\/wp-content\/uploads\/andr_s_step3.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Enter the following information and click <strong>Manual Setup<\/strong>: <img decoding=\"async\" src=\"\/wp-content\/uploads\/andr_s_step5.png\"><br \/>\n<strong>Email Address:<\/strong> \u00abyour DataMotion address\u00bb<br \/>\n<strong>Password:<\/strong> Your DataMotion password<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>For <strong>Incoming Server Settings<\/strong> enter the following information: <img decoding=\"async\" src=\"\/wp-content\/uploads\/andr_s_step6.png\"><br \/>\n<strong>Protocol:<\/strong> POP<br \/>\n<strong>Username:<\/strong> &#8220;\u00abyour DataMotion address\u00bb&#8221;<br \/>\n<strong>Password:<\/strong> Your DataMotion password<br \/>\n<strong>POP3 Server:<\/strong> ssl.datamotion.com<br \/>\n<strong>Port:<\/strong> 995 &#8211; This will change when you select the correct Security Type<br \/>\n<strong>Security Type:<\/strong> SSL &#8211; Do <strong>not<\/strong> select to &#8220;Accept all certificates&#8221;<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>Next<\/strong>. <img decoding=\"async\" src=\"\/wp-content\/uploads\/andr_s_step7.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>For <strong>Outgoing server settings<\/strong> enter the following information: <img decoding=\"async\" src=\"\/wp-content\/uploads\/andr_s_step8.png\"><br \/>\n<strong>SMTP server:<\/strong> ssl.datamotion.com<br \/>\n<strong>Port:<\/strong> 587<br \/>\n<strong>Security type:<\/strong> TLS &#8211; Do <strong>not<\/strong> select to &#8220;Accept all certificates&#8221;<br \/>\n<strong>Require sign-in:<\/strong> Checked<br \/>\n<strong>Username:<\/strong> &#8220;\u00abyour DataMotion address\u00bb &#8211; this may already be entered<br \/>\n<strong>Password:<\/strong> Your DataMotion password &#8211; this may already be entered<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>Next<\/strong>. <img decoding=\"async\" src=\"\/wp-content\/uploads\/andr_s_step9.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Enter a <strong>Name<\/strong> for this account <u>to distinguish it from your other accounts<\/u> and select <strong>Finish Setup<\/strong> to complete the set up.<img decoding=\"async\" src=\"\/wp-content\/uploads\/andr_s_step10.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li>The account should now be listed in your Accounts list. <img decoding=\"async\" src=\"\/wp-content\/uploads\/andr_s_step11.png\"><\/li>\n<\/ol>\n<hr>\n<h2>Android: Configure Message Deletion<\/h2>\n<ol>\n<li>Select your account from the drop down.<\/li>\n<li>Press the <strong>Menu<\/strong> button and click on <strong>Settings<\/strong>.<\/li>\n<li>Select <strong>Sync, Send &amp; Receive<\/strong>.<\/li>\n<li>Scroll down to the bottom of the page and select the desired setting for <strong>Delete mail on server:<\/strong>\n<ul>\n<li><strong>Off:<\/strong> (Default) When you delete messages from your device Inbox, your messages will be retained on the DataMotion server (and web portal) until they expire or you manually delete them there.<\/li>\n<li><strong>On:<\/strong> When you delete messages from your device Inbox, you&#8217;re messages will also be deleted from your Inbox on the DataMotion server and will be placed in the Trash folder. If you don&#8217;t delete them from your device, they will be retained on the server until they expire or you manually delete them from the web portal.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<hr>\n<h2>iPhone: Add Your Account<\/h2>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>From the iPhone Home Screen, select <strong>Settings<\/strong>.<img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step1.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select the <strong>Mail, Contacts, Calendars<\/strong> option.<img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step2.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select the <strong>Add Account&#8230;<\/strong> option (at the bottom of any Mail Accounts you already have).<img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step3.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>Other<\/strong> as the type of account.<img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step4.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select the <strong>Add Mail Account<\/strong> option under Mail<img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step5.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Enter the following information:<img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step6.png\"><br \/>\n<strong>Name:<\/strong> Your name<br \/>\n<strong>Address:<\/strong> &#8220;\u00abyour DataMotion address\u00bb&#8221;<br \/>\n<strong>Password:<\/strong> Your DataMotion password<br \/>\n<strong>Description:<\/strong> DataMotion SecureMail<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>Next.<br \/>\n<\/strong><img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step7.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>POP.<\/strong> It should be blue once it is selected.<img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step8.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Under <strong>Incoming Mail Server<\/strong> enter the following information:<img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step9.png\"><br \/>\n<strong>Host Name:<\/strong> ssl.datamotion.com<br \/>\n<strong>User Name:<\/strong> &#8220;\u00abyour DataMotion address\u00bb&#8221;<br \/>\n<strong>Password:<\/strong> Your DataMotion password<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Under <strong>Outgoing Mail Server<\/strong> enter the following information:<img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step10.png\"><br \/>\n<strong>Host Name:<\/strong> ssl.datamotion.com<br \/>\n<strong>User Name:<\/strong> &#8220;\u00abyour DataMotion address\u00bb&#8221;<br \/>\n<strong>Password:<\/strong> Your DataMotion password<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>Save<\/strong>. The account information will be verified.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li>The account should now be listed in your Accounts list as DataMotion SecureMail.<img decoding=\"async\" src=\"\/wp-content\/uploads\/iphone_s_step12.png\"><\/li>\n<\/ol>\n<h2>iPhone: Configure Message Deletion<\/h2>\n<p>To configure this account to delete mail from server follow these steps:<\/p>\n<ol>\n<li>Press DataMotion SecureMail<\/li>\n<li>Scroll down and select <strong>SMTP<\/strong>.<\/li>\n<li>Select <strong>Advanced.<\/strong><\/li>\n<li>Select a setting for <strong>Delete from Server:<\/strong> as follows:\n<ul>\n<li><strong>Never:<\/strong> (Default)- When you delete messages from your device Inbox, your messages will be retained on the DataMotion server (and web portal) until they expire or you manually delete them there.<\/li>\n<li><strong>When removed from Inbox:<\/strong> When you delete messages from your device Inbox, your messages will also be deleted from your Inbox on the DataMotion server and will be placed in the Trash folder. If you don&#8217;t delete them from your device, they will be retained on the server until they expire or you manually delete them using the web portal.<\/li>\n<li><strong>7 Days:<\/strong> When you delete messages from your device Inbox, they will be retained in your Inbox on the DataMotion server 7 days, after which they will be placed in the Trash folder. If you don&#8217;t delete them from your device, they will be retained on the server until they expire or you manually delete them using the web portal.)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<hr>\n<h2>iPad: Add Your Account<\/h2>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>From the iPad Home Screen, select <strong>Settings.<\/strong><img decoding=\"async\" src=\"\/wp-content\/uploads\/ipad_s_step1.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select the <strong>Mail, Contacts, Calendars<\/strong> option.<img decoding=\"async\" src=\"\/wp-content\/uploads\/ipad_s_step2.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select the <strong>Add Account&#8230;<\/strong> option (at the bottom of any Mail Accounts you already have).<img decoding=\"async\" src=\"\/wp-content\/uploads\/ipad_s_step3.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>Other<\/strong> as the type of account.<img decoding=\"async\" src=\"\/wp-content\/uploads\/ipad_s_step4.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select the <strong>Add Mail Account<\/strong> option under Mail.<img decoding=\"async\" src=\"\/wp-content\/uploads\/ipad_s_step5.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Enter the following information:<img decoding=\"async\" src=\"\/wp-content\/uploads\/ipad_s_step6.png\"><br \/>\n<strong>Name:<\/strong> Your name<br \/>\n<strong>Address:<\/strong> &#8220;\u00abyour DataMotion address\u00bb&#8221;<br \/>\n<strong>Password:<\/strong>Your DataMotion password<br \/>\n<strong>Description:<\/strong> DataMotion SecureMail<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>Next<\/strong>.<img decoding=\"async\" src=\"\/wp-content\/uploads\/ipad_s_step7.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>POP.<\/strong> It should be blue once it is selected.<img decoding=\"async\" src=\"\/wp-content\/uploads\/ipad_s_step8.png\"><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Under <strong>Incoming Mail Server<\/strong> enter the following information:<img decoding=\"async\" src=\"\/wp-content\/uploads\/ipad_s_step9.png\"><br \/>\n<strong>Host Name:<\/strong> ssl.datamotion.com<br \/>\n<strong>User Name:<\/strong> &#8220;\u00abyour DataMotion address\u00bb&#8221;<br \/>\n<strong>Password:<\/strong> Your DataMotion password<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Under <strong>Outgoing Mail Server<\/strong> enter the following information:<a href=\"\/wp-content\/uploads\/ipad_s_step10-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6321\" src=\"\/wp-content\/uploads\/ipad_s_step10-1.png\" alt=\"\" width=\"476\" height=\"330\" srcset=\"\/wp-content\/uploads\/ipad_s_step10-1.png 476w, \/wp-content\/uploads\/ipad_s_step10-1-300x208.png 300w, \/wp-content\/uploads\/ipad_s_step10-1-50x35.png 50w, \/wp-content\/uploads\/ipad_s_step10-1-60x42.png 60w, \/wp-content\/uploads\/ipad_s_step10-1-35x24.png 35w\" sizes=\"auto, (max-width: 476px) 100vw, 476px\" \/><\/a><br \/>\n<strong>Host Name:<\/strong> ssl.datamotion.com<br \/>\n<strong>User Name:<\/strong> &#8220;\u00abyour DataMotion address\u00bb&#8221;<br \/>\n<strong>Password:<\/strong> Your DataMotion password<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Select <strong>Save<\/strong>. The account information will be verified.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<hr>\n<ol>\n<li>The account should now be listed in your Accounts list as DataMotion SecureMail.<img decoding=\"async\" src=\"\/wp-content\/uploads\/ipad_s_step12.png\"><\/li>\n<\/ol>\n<h2>iPad: Configure Message Deletion<\/h2>\n<p>To configure this account to delete mail from server follow these steps:<\/p>\n<ol>\n<li>Press DataMotion SecureMail<\/li>\n<li>Scroll down and select <strong>SMTP<\/strong>.<\/li>\n<li>Select <strong>Advanced.<\/strong><\/li>\n<li>Select a setting for <strong>Delete from Server:<\/strong> as follows:\n<ul>\n<li><strong>Never:<\/strong> (Default)- When you delete messages from your device Inbox, your messages will be retained on the DataMotion server (and web portal) until they expire or you manually delete them there.<\/li>\n<li><strong>When removed from Inbox:<\/strong> When you delete messages from your device Inbox, your messages will also be deleted from your Inbox on the DataMotion server and will be placed in the Trash folder. If you don&#8217;t delete them from your device, they will be retained on the server until they expire or you manually delete them using the web portal.<\/li>\n<li><strong>7 Days:<\/strong> When you delete messages from your device Inbox, they will be retained in your Inbox on the DataMotion server 7 days, after which they will be placed in the Trash folder. If you don&#8217;t delete them from your device, they will be retained on the server until they expire or you manually delete them using the web portal.)<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<hr>\n","protected":false},"excerpt":{"rendered":"<p>DataMotion can now be accessed from your mobile device to allow you to receive and send secure messages from within the native mail application. This guide will provide step-by-step instructions for configuring and using DataMotion from your mobile device. Your DataMotion address is probably the same as your primary or&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"content-type":"","footnotes":""},"ht-kb-category":[51],"ht-kb-tag":[],"class_list":["post-6611","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-client-settings"],"_links":{"self":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/6611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6611"}],"version-history":[{"count":19,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/6611\/revisions"}],"predecessor-version":[{"id":7768,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/6611\/revisions\/7768"}],"wp:attachment":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6611"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=6611"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=6611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}