{"id":6889,"date":"2017-05-11T08:53:03","date_gmt":"2017-05-11T12:53:03","guid":{"rendered":"http:\/\/vashelp.azurewebsites.net\/?post_type=ht_kb&#038;p=6889"},"modified":"2024-06-01T16:39:49","modified_gmt":"2024-06-01T20:39:49","slug":"which-datamotion-product-am-i-using","status":"publish","type":"ht_kb","link":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/?ht_kb=which-datamotion-product-am-i-using","title":{"rendered":"Which DataMotion product am I using?"},"content":{"rendered":"<p>If you are unsure of which DataMotion product you are using (SecureMail or Direct), follow these suggested steps:<\/p>\n<h2>Login Portal<\/h2>\n<p>Which portal do you log into to view your messages?<\/p>\n<ul>\n<li>If you log into <a class=\"external-link\" href=\"https:\/\/ssl.datamotion.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">https:\/\/ssl.datamotion.com<\/a>, then you are using DataMotion SecureMail.<\/li>\n<\/ul>\n<ul>\n<li>If you log into <a class=\"external-link\" href=\"https:\/\/ssl.dmhisp.com\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">https:\/\/ssl.dmhisp.com<\/a>, then you are using DataMotion Direct.<\/li>\n<\/ul>\n<p>If you are unsure, or do not log into a portal, please read on.<\/p>\n<h2>Email Address<\/h2>\n<p>What does your secure email address look like (ie: the email address you use when sending secure messages)?<\/p>\n<ul>\n<li>If the word &#8220;Direct&#8221; is any part of your address, chances are, you are you using DataMotion Direct. Here are some examples of Direct addresses:\n<ul>\n<li>JohnMD@direct.familypractice.com<\/li>\n<li>DrMartha@myEHRdirect.net<\/li>\n<li>referrals@directhospital.org<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>If your secure email address is the same email address that you use to send regular email, then you are using DataMotion SecureMail. Here are some examples of SecureMail addresses:\n<ul>\n<li>DonaldJ@state.gov<\/li>\n<li>MJohnson@ExampleCorp.org<\/li>\n<li>legal@mycompany.net<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Still Unsure?<\/h2>\n<p>If you are still unsure of which DataMotion product you are using, please submit a customer support ticket. Click <a class=\"external-link\" href=\"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/?ht_kb=how-do-i-use-the-customer-support-portal\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">here<\/a> for articles on how to use the DataMotion Customer Support Portal, or send an email to <strong>support@datamotion.com<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are unsure of which DataMotion product you are using (SecureMail or Direct), follow these suggested steps: Login Portal Which portal do you log into to view your messages? If you log into https:\/\/ssl.datamotion.com, then you are using DataMotion SecureMail. If you log into https:\/\/ssl.dmhisp.com, then you are using&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"content-type":"","footnotes":""},"ht-kb-category":[221],"ht-kb-tag":[],"class_list":["post-6889","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-faqs"],"_links":{"self":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/6889","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6889"}],"version-history":[{"count":2,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/6889\/revisions"}],"predecessor-version":[{"id":7761,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/6889\/revisions\/7761"}],"wp:attachment":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6889"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=6889"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=6889"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}