{"id":6891,"date":"2017-05-11T08:58:03","date_gmt":"2017-05-11T12:58:03","guid":{"rendered":"http:\/\/vashelp.azurewebsites.net\/?post_type=ht_kb&#038;p=6891"},"modified":"2017-05-11T08:58:03","modified_gmt":"2017-05-11T12:58:03","slug":"direct-error-invalid-usernamepassword","status":"publish","type":"ht_kb","link":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/?ht_kb=direct-error-invalid-usernamepassword","title":{"rendered":"Direct Error: &#8220;Invalid Username\/Password&#8221;"},"content":{"rendered":"<p>This error is caused by entering the incorrect username\/password combination. A common fix for this error is to reset your password.<\/p>\n<div class=\"floatnone\">\n<div class=\"image_frame\"><a href=\"\/wp-content\/uploads\/invalidPassword.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6892\" src=\"\/wp-content\/uploads\/invalidPassword.png\" alt=\"\" width=\"576\" height=\"297\" srcset=\"\/wp-content\/uploads\/invalidPassword.png 576w, \/wp-content\/uploads\/invalidPassword-300x155.png 300w, \/wp-content\/uploads\/invalidPassword-50x26.png 50w, \/wp-content\/uploads\/invalidPassword-60x31.png 60w, \/wp-content\/uploads\/invalidPassword-100x52.png 100w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/a><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2>Resetting your Password<\/h2>\n<ol>\n<li>Access the DataMotion Direct login screen through your web browser.<\/li>\n<li>Click the &#8220;HERE&#8221; link either beneath &#8220;Not sure what your password is?&#8221; or in red in the error message (as pictured above).<\/li>\n<li>Type in your DataMotion Direct Messaging address.<\/li>\n<li>An email message will be sent to the email address associated with your account. This email message will contain a link to a Password Reset page.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>This error is caused by entering the incorrect username\/password combination. A common fix for this error is to reset your password. &nbsp; Resetting your Password Access the DataMotion Direct login screen through your web browser. Click the &#8220;HERE&#8221; link either beneath &#8220;Not sure what your password is?&#8221; or in red&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"content-type":"","footnotes":""},"ht-kb-category":[191],"ht-kb-tag":[],"class_list":["post-6891","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-direct-messaging-portal"],"_links":{"self":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/6891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6891"}],"version-history":[{"count":1,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/6891\/revisions"}],"predecessor-version":[{"id":6893,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=\/wp\/v2\/ht-kb\/6891\/revisions\/6893"}],"wp:attachment":[{"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6891"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=6891"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/knowlegebase-b5heb6b2esbghgd4.eastus2-01.azurewebsites.net\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=6891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}